Versa screen black, still tracking activity

[Redhawk2022]

What can I do when my Versa screen is black, wont light up and display data.  Versa fully charged.  Data is registering on my FitBit app.

looking for guidance.

thank you 

[Obs]

I'm having same problem now. Had various other issues over the last week but now it seems to be charging and syncing, except I can't get anything except black screen. The other day i had a blue glow around the edge...now that has gone too.

[SunsetRunner]

Both of you do a Restart and do it several times if necessary.

[Laniebobs]

This has happened to me twice now . Had first pebble replaced under warranty but refused to replace a 2nd time . Only had my versa 18 months ! Not happy with offer from Fitbit . Now bought Huawei band 5 , brilliant bit of kit for £25 . Does everything I need it to 

[Obs]

Haha...don't you think we have tried that? I've tried that about 20-30 times or maybe more. Makes it hard when you have no display and no vibrations.

[SunsetRunner · Accepted solution]

Contact Customer Support.

[Obs]

yep...i have...waiting for them now