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Versa screen coming away

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‎07-27-2019 01:39 - last edited on ‎08-18-2021 18:13 by

‎07-27-2019 01:39 - last edited on ‎08-18-2021 18:13 by

I have a Fitbit Versa model and yesterday I noticed the front screen is coming away from the watch It’s not sealed all the way round at all

 

 

Moderator edit: subject for clarity

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4 REPLIES 4

‎07-28-2019 14:55

‎07-28-2019 14:55

Welcome to the Fitbit Community @Laulau78. 

 

I appreciate your participation in the Forums and sharing that the screen on your Fitbit Versa is coming away. I've sent your information to the Customer Support team so they can get in touch with you and provide further assistance. You should be getting a reply soon. 

 

I'll be around if you need further assistance. 

 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎07-29-2019 00:42

In response to LiliyaFitbit

‎07-29-2019 00:42

Thank you

Sent from my iPhone
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‎08-17-2021 18:41

‎08-17-2021 18:41

I had noticed just today that the screen on mine has come away as well.

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‎08-18-2021 18:16

In response to AllisonEshe

‎08-18-2021 18:16

Welcome to the Fitbit Community, @AllisonEshe.

 

Thank you for joining the thread and sharing that you're experiencing the same issue with your watch. I was able to see that you have already contacted our Support team. I appreciate your efforts and recommend getting in touch with our Support team via chat or phone for faster assistance. Click here to get connected. 

 

See you around.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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