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Versa screen corrupted

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‎05-23-2021 04:08 - last edited on ‎05-25-2021 05:48 by Fitbit Moderator

‎05-23-2021 04:08 - last edited on ‎05-25-2021 05:48 by Fitbit Moderator

The screen on my versa seems to have glitched and isn’t showing the display properly 

 

Moderator Edit: Clarified subject

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‎05-25-2021 05:49

‎05-25-2021 05:49

Hi there, @Ks576. Welcome to the Community Forums. 

 

Please restart your Versa as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

 

Hope that helps. 

Maria | Community Moderator, Fitbit


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‎05-27-2021 17:43

In response to MarreFitbit

‎05-27-2021 17:43

Just did all of the following steps and a hard reset and it works for a few minutes then starts again. Are there any other tricks or tips???

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‎05-28-2021 06:04

In response to Tsavoie98

‎05-28-2021 06:04

Welcome on board, @Tsavoie98. I appreciate you had followed the tips and recommendations provided above.

 

At this moment, I’ve reached the limits of what I can do for you here on the public community forums. The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

 

We hope your issue is solved soon. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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