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Versa screen flicker

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‎05-03-2018 12:31

‎05-03-2018 12:31

Just got my Versa yesterday. Setup went fine, no snags. All seemed well until last night when I noticed the screen had a slight flicker. The flicker worsened with movement of my wrist, though was still somewhat noticed while still, and was seen both in the watch face and app screens (wanted to confirm it wasn't something odd with the face install). I restarted the unit and everything looked good after that. 

 

Today I noticed a slight flickering again. This time it did not continue and did not require restart. 

 

I did not buy from Fitbit, but from an authorized dealer with an easy return policy, so I'm keeping a close eye on this in case it needs to be returned or exchanged. Just curious if anyone else has had the same problem.

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24 REPLIES 24

‎05-21-2020 08:02

‎05-21-2020 08:02

This is happening to me too on my Versa lite that I've had for about 10 months now. I've noticed it was using more battery than normal for a few days, and it's now started to flicker and glitch uncontrollably. Changing from auto-brightness has not resolved the problem and I don't think it will last much longer... Very disappointed

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‎05-21-2020 08:35

In response to ahubl101

‎05-21-2020 08:35

Are you charging your Fitbit overnight or just for the 2-3 hours it needs??
I had been charging it overnight and gradually the battery began to lose
its charge. Now I charge it only for a couple of hours and take it off the
charger. That was the advice I got from Fitbit.
Wayne Welsh
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‎05-21-2020 08:44

In response to wwelsh39

‎05-21-2020 08:44

I only ever charge it during the day for the least amount of time, I track
my sleep every night. I've tried re-starting it and it's still giving me
trouble.
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‎05-21-2020 08:47

In response to wwelsh39

‎05-21-2020 08:47

That also doesn't explain the real problem, which is the flickering issue. I expect over time that the battery will reduce just like every other device. If it was just a matter of battery life I wouldn't be concerned, but the flickering issue seems directly related to the sudden loss in battery life, which is something that I've heard from other Fitbit users experiencing this problem as well. 
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‎05-21-2020 08:57

In response to ahubl101

‎05-21-2020 08:57

I'd contact Fitbit and ask assistance. I got a new one after trying
everything they suggested.
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