Versa screen flickering

[pszota]

After updating the app on my Galaxy S7 Edge, display screen of my Fitbit Versa watch started flickering.
Contacted Tech support and tried factory reset several times, uninstalling and reinstalling Fitbit app several times, changed the watch face.None of these fixed the issue.
I was just couple of months out of my warranty and I've been told that I need to buy new watch.
This is extremely disappointing!!! Watch that is 14 months old stopped working and I can see various posts about this issue.
I can't spend money to buy new watch again. I'm very disappointed with Fitbit product and customer service.

Moderator edit: subject for clarity

[LiliyaFitbit]

Welcome to the Fitbit Community, @pszota.

I appreciate your participation in the Forums and sharing the details of the issue with your Fitbit Versa and your experience with Customer Support. I am sure they tried to help you in the best possible manner, each case is reviewed individually and a solution that's being provided is based on the Fitbit Warranty. Thank you so much for your feedback, we're constantly working on improving our devices and user experiences, and your comments are always welcome. I understand how frustrating this is for you, I apologize for any disappointment and hope to keep you in the Fitbit family. 

Let me know if you have any questions.

[pszota]

Extremely disappointed with the way Fitbit is trying to resolve known issue with their device. I guess, it's in their business strategy to roll out defective products and offer 25% to customers.

I don't see Fitibit company can survive with such a product and customer service.

[LiliyaFitbit]

Thank you for your reply, @pszota. 

I really appreciate your feedback and time you took to let us know your frustration. I am sorry for any disappointment, our team is always working on improving our devices and user experiences. 

I'll be around if you need further assistance. 

[Jdagostino]

Same experience. So disappointed. I really like the product and hoped the company would stand by it and back it up. It definitely has something to do with the update according to all the posts. 🤬☹️

[LiliyaFitbit]

Thank you for joining the thread, @Jdagostino. I am sorry for the delayed response. 

I am sorry to hear you are going through the same situation. I understand how you are feeling and appreciate your feedback. Our Support team always try to help in the best possible manner, once again I apologize for any disappointment. 

If you have any questions, feel free to let me know.

[Jdagostino]

So I tried to reinstate my original Versa hoping that it would miraculously work. However, it would not hold a charge for even a full day. Any thoughts or suggestions?

Thanks!

Moderator edit: personal info removed

[LiliyaFitbit]

Thank you for your reply @Jdagostino. I am sorry for the delayed response. 

I appreciate your efforts to resolve the issue with your Versa's battery not holding a charge. Battery use is affected by various factors and settings. You can find the tips to prevent battery drain here. Since you contacted Support previously regarding this issue, you can contact them back as they have already all the details. 

Let me know if you have any questions.