help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa screen flickering

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-17-2020 10:59

‎04-17-2020 10:59

Frustrated with Versa screen. Fitbit admits it’s damaged but since this is the second failed Versa they go by original warranty period. I live by my Fitbit for family and friend challenges. I have had a variety of Fitbit devices for over 6 years, but I think it’s time to change. Thanks for suggestions on the community page to reset. 

Best Answer
Labels:
0 Votes
1 REPLY 1

‎04-30-2020 06:15

‎04-30-2020 06:15

Hi @Teamstrig, due to the recent events, I apologize for the delayed response. However, let me welcome you to our Fitbit Community.

 

I'm sorry to hear that your the screen of your Versa stopped working. I'm sorry to hear that your watch is no longer under warranty. The warranty period is goof for 365 days, starting from the date of first setup of the original device.

 

I totally understand how you feel about this and we appreciate your feedback and comments since this helps us to keep improving.

 

I'll be around if any question arises.

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

Best Answer
0 Votes