Versa screen has gone blue

[Angel316]

My screen on my Versa has gone blue. I’ve tried the bottom button, left button reset but it’s still blue.

any ideas? I’ve contacted Fitbit as the Versa hasn’t been working properly since the last update. This was a replacement that was sent last August, so not that old. 

Moderator Edit: Clarified subject

[MarreFitbit]

Hi there @Angel316, welcome to the Community Forums. I'm sorry to hear that your Versa's screen has gone blue. I understand how you must be feeling as it is a replacement you recent received. I appreciate the photo you attached and the restart you've tried in order to fix the screen prior to posting here.

I've seen our Social Media Team has created a support case on your behalf so our Customer Support can continue assisting you on this. Please keep an eye on your email inbox for further instructions. Note that due to recent events affecting our operations, support options are limited and wait times are longer than usual.

We hope your issue is solved soon.

[3phrain]

Same issue! All of a sudden screen is blue and resets not working. Screen remains blue.