04-09-2020 18:18
04-09-2020 18:18
Yesterday my versa screen went on the fritz. It started with rainbows going across the screen, then eventually it went mostly dead - it only glows a little bit to show it's still alive. I changed to a Fitbit clock face and that fixed it for a little while, but the problem came back again. Now I get nothing but a dim glow (see picture). I can't do a hard reset because nothing comes up on the screen. What are the next steps please? Thanks.
04-09-2020 23:02
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04-09-2020 23:02
Hi @PNWMelissa Try restarting it several times, but if the screen doesnt come to life then you will need to contact Customer Support
Helen | Western Australia
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