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Versa screen has mostly died

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Yesterday my versa screen went on the fritz. It started with rainbows going across the screen, then eventually it went mostly dead - it only glows a little bit to show it's still alive. I changed to a Fitbit clock face and that fixed it for a little while, but the problem came back again. Now I get nothing but a dim glow (see picture). I can't do a hard reset because nothing comes up on the screen. What are the next steps please? Thanks.

IMG_0878.jpg

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Hi @PNWMelissa Try restarting it several times, but if the screen doesnt come to life then you will need to contact Customer Support 

Restart your tracker  

Fitbit Support  

Community Council Member

Helen | Western Australia

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