help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa screen is non functional

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-23-2019 22:01

‎11-23-2019 22:01

My versa has stopped working. I have restarted a couple times but the screen is not always responsive. I only see the backlight most of the time. Is there an issue with any resent update? Can anyone help?

Best Answer
Labels:
0 Votes
1 REPLY 1

‎11-24-2019 09:48

‎11-24-2019 09:48

Try a Factory Reset by swiping left to Settings, then About, and then Factory Reset.

Best Answer
0 Votes