05-29-2019
21:52
- last edited on
05-30-2019
06:02
by
MarreFitbit
05-29-2019
21:52
- last edited on
05-30-2019
06:02
by
MarreFitbit
It started a few days ago when my versa wouldn’t hold a charge. I thought maybe I was pressing a button or altogether doing something wrong but today the screen glitches and pixelated. So I did a reset and just tried to put it on the charger but it wouldn’t charge. I also tried another method/outlet and it still doesn’t work 😞 someone please help
Moderator edit: updated subject for clarity
05-30-2019 01:44
05-30-2019 01:44
Hi @MissSchwifty I have flagged a moderator to come and help you.
Helen | Western Australia
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05-30-2019 06:05
05-30-2019 06:05
Welcome to the Community Forums @MissSchwifty! Thanks for already restarting your Versa in order to fix the issue with the screen. Nice way to go!
I went ahead and created a case for you with our Support Team. Someone will reach out to you soon to offer their assistance. Please keep a lookout in your inbox to the email address associated with this account.
Thanks for your help @NellyG!
Let us know if there's anything else I may do to assist you.
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