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Versa screen is stuck on Fitbit Logo

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‎08-20-2020 05:11 - last edited on ‎08-21-2020 14:18 by Fitbit Moderator

‎08-20-2020 05:11 - last edited on ‎08-21-2020 14:18 by Fitbit Moderator

My Versa is stuck on the logo screen, have tried resetting a few times but nothing 

 

 

Moderator Edit: Clarified subject

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‎08-21-2020 14:24 - edited ‎10-03-2023 17:32

‎08-21-2020 14:24 - edited ‎10-03-2023 17:32

Hi there @SalAJ78, welcome to the Community Forums. Thanks for the details provided in your post about your Versa's screen behavior. I appreciate you've already taken the time to restart your watch to solve the issue with the screen stuck on the Fitbit logo. 

I've seen that you contacted our Support Team after posting here and they already helped you to get back in business. 

Please do not hesitate to let me know if there's anything else I may do for you in the meantime. Have a nice day! 

Maria | Community Moderator, Fitbit


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