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Versa screen is unreadable

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‎11-08-2020 12:59 - last edited on ‎11-09-2020 08:25 by Fitbit Moderator

‎11-08-2020 12:59 - last edited on ‎11-09-2020 08:25 by Fitbit Moderator

My screen blinks and goes to a half screen and is unreadable.  I have had it about 2 years

 

 

Moderator Edit: Clarified subject

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‎11-09-2020 08:27 - edited ‎09-19-2023 05:39

‎11-09-2020 08:27 - edited ‎09-19-2023 05:39

Hi there @piggle929, welcome to the Community Forums. Thanks for the details provided about your Versa's screen behavior. I understand where your concern is coming from, I'll be glad to help you.

If you haven't done so yet, please try the suggestions below:

  1. Check in the Fitbit app if your Versa is still syncing, if so, try changing the clock face to a different one by following these steps: How do I change the clock face on my Fitbit device?. The steps are done through the Fitbit app, do not worry if you cannot see anything on the screen for this process. 
  2. If the step above doesn't work, please restart your watch by following the steps from this help article: How do I restart my Fitbit device?
Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎11-09-2020 08:27 - edited ‎09-19-2023 05:39

‎11-09-2020 08:27 - edited ‎09-19-2023 05:39

Hi there @piggle929, welcome to the Community Forums. Thanks for the details provided about your Versa's screen behavior. I understand where your concern is coming from, I'll be glad to help you.

If you haven't done so yet, please try the suggestions below:

  1. Check in the Fitbit app if your Versa is still syncing, if so, try changing the clock face to a different one by following these steps: How do I change the clock face on my Fitbit device?. The steps are done through the Fitbit app, do not worry if you cannot see anything on the screen for this process. 
  2. If the step above doesn't work, please restart your watch by following the steps from this help article: How do I restart my Fitbit device?
Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
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