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Versa screen issue

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‎08-01-2021 16:18 - last edited on ‎08-02-2021 09:48 by Fitbit Moderator

‎08-01-2021 16:18 - last edited on ‎08-02-2021 09:48 by Fitbit Moderator

I have Fitbit Versa was replaced to me in September 2020  and now since 10 days the screen gone blank but watch working and is still guarantee advice what steps to go 

 

 

Moderator edit: updated subject for clarity

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5 REPLIES 5

‎08-02-2021 09:46

‎08-02-2021 09:46

@Fakir Welcome to our Fitbit Community. Regarding the screen issue that your Fitbit Versa has experienced, I'd like you to restart it as described in this help article. After this, monitor your watch and see if the screen gets fixed.

 

Hope this helps.

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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‎08-02-2021 09:53

In response to JuanJoFitbit

‎08-02-2021 09:53

Dear Sir/Madam
Thanks for reply I tried everything the screen does not show anything so how can I restart and when resorting need pin number will get because the screen is blank so please advice next step as tried everything

Thanks once more

Ibrahim fakir

Get Outlook for Android
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‎08-03-2021 04:08

In response to Fakir

‎08-03-2021 04:08

@Fakir Thank you for getting back and trying the recommended steps. Since the issue persists, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected and our Support team will be happy to follow up and assist you accordingly.

 

See you around.

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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‎08-03-2021 06:33

In response to JuanJoFitbit

‎08-03-2021 06:33

Thanks for reply please advice how to chat or call give me link to chat or numbers to call
Thanks
Ibrahim f

Get Outlook for Android
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‎08-04-2021 04:24

In response to Fakir

‎08-04-2021 04:24

@Fakir Please visit this help page, which will provide the list of our point of contacts (chat or phone) so our team can help you and assist you.

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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