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Versa screen issue

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‎08-01-2021 13:42 - last edited on ‎08-02-2021 09:51 by Fitbit Moderator

‎08-01-2021 13:42 - last edited on ‎08-02-2021 09:51 by Fitbit Moderator

Screen went black after being static 

 

 

Moderator edit: updated subject for clarity

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‎08-02-2021 09:50

‎08-02-2021 09:50

@Ashleystclair Welcome to our Fitbit Community. Regarding the black screen issue that your Versa has experienced, I'd like to know if it vibrates when you put it on the charger.

 

In the meantime, try the troubleshooting steps that are listed in this help article. After this, charge your watch for 2-3 hours and see if the issue gets fixed.

 

Hope this helps.

JuanJo | Community Moderator

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