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Versa screen issues

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The other day while at work (I’m a swim instructor) my watch started vibrating and going crazy. Looking down all the functions and different apps would open, whether it was trying to set up a work out or kept checking my messages. I was a little concerned with the water so after my shift I took it off and dried it off, after a few resets it seemed to calm down after drying but unfortunately this wasn’t where the issues ended. Fast forward two days after the whole ordeal in class i glance down to check the time and the entirely screen is black and obstructed by black blue and green lines. No apps aren’t visible and none of the buttons show function? I’ve attempted multiple times to do a factory reset to no avail. Pretty bummed considering I purchased the his watch not even a year ago in June. It’s a shame a fitness And lifestyle watch cant even hold up to what is wxpect

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Hi, sorry to read your Versa is acting weird and stopped working at all. Contact Customer Support about your problems, preferably by calling them. 

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