help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa screen just randomly popped up off the watch

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-15-2019 20:51 - last edited on ‎12-22-2021 13:19 by Moderator Alum

‎06-15-2019 20:51 - last edited on ‎12-22-2021 13:19 by Moderator Alum

My screen just randomly popped up off the watch....has anyone else had this issue??

 

 


Moderator edit: subject updated for clarity

Best Answer
Labels:
0 Votes
1 BEST ANSWER

Accepted Solutions

‎06-15-2019 21:18

‎06-15-2019 21:18

Hi @Royal_plush, welcome to the community.

 

I would recommend contacting customer support (here) and discussing any warranty options that may be available to you. 

Community Council Member

Nathan | UK

Looking to get more sleep? Join the conversation on the Sleep better forum.

View best answer in original post

Best Answer
3 REPLIES 3

‎06-15-2019 21:18

‎06-15-2019 21:18

Hi @Royal_plush, welcome to the community.

 

I would recommend contacting customer support (here) and discussing any warranty options that may be available to you. 

Community Council Member

Nathan | UK

Looking to get more sleep? Join the conversation on the Sleep better forum.

Best Answer

‎06-15-2019 21:36

In response to N8teGee

‎06-15-2019 21:36

Thanks, will do!!!

Best Answer
0 Votes

‎06-23-2019 16:54

In response to N8teGee

‎06-23-2019 16:54

Yes, they replaced it!

Best Answer
0 Votes