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Versa screen not turning on

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‎05-20-2020 07:42 - last edited on ‎07-02-2020 05:17 by Fitbit Moderator

‎05-20-2020 07:42 - last edited on ‎07-02-2020 05:17 by Fitbit Moderator

My Fitbit Versa is not turning on all of a sudden and is unresponsive. I have tried putting it on charge and also restarting by pressing all buttons together. But still no response. Could anyone share suggestions on what steps to try further.

 

 

Moderator edit: updated subject for clarity

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‎07-02-2020 05:17

‎07-02-2020 05:17

Hi @LaksPartha, welcome to our Fitbit Community! Regarding the unresponsive screen issue that your Fitbit Versa experienced, I appreciate the time spent trying to get this issue resolved before contacting our forums.

 

I was able to get in touch with our Support team and was told that they assisted you via email. Please don't hesitate to get back if more assistance is needed.

 

I'll also be around if any question arises.

JuanJo | Community Moderator

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