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Versa screen not working restarts won't work

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‎03-26-2020 07:28

‎03-26-2020 07:28

My fitbit is turned on for sure, the green lights are flashing and it syncs to my phone. But, nothing will work on the screen. I have tried a restart and factory two button restart. I don't know what else to do and I am growing so frustrated. What else can I do?

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‎03-26-2020 08:40

‎03-26-2020 08:40

I just chatted with Fitbit and because mine is older than 1 year, they only offered a discount to purchase another Fitbit.  I am FRUSTRATED too.  Surely these things are meant to last longer than 1.5 years,  but I am on the 3rd one since 2014 so...and now this would be #4 IF I decide to stay with Fitbit.  😔

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