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Versa screen not working

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‎09-26-2019 13:14

‎09-26-2019 13:14

I fully charged my Versa last night. This morning, after about an hour of wearing it the screen turned to a pixelated rainbow and then completely turned black. According to my phone app, it was still tracking steps, but died shortly thereafter. I placed it back on the charging cradle and the app acknowledges it, but the screen is still not functioning.

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‎09-26-2019 15:39

‎09-26-2019 15:39

Hi, first of all try the restarting procedure, if that does not solve your problem, contact Customer Support. Regards kuzibri

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