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Versa screen not working

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‎01-14-2020 03:23

‎01-14-2020 03:23

My watch is picking up my heart rate and steps (via app) and syncs without issue. But the screen is totally blank on the watch. 
It started yesterday - the screen was permanently on for a while, now it won’t come on at all. 
I have tried restarting, and factory reset, but still have blank screen. 
help?

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‎01-14-2020 04:53

‎01-14-2020 04:53

Hi @JoelIngram , when your Versa is still under warranty, contact Customer Support. regards kuzibri

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‎01-14-2020 04:58

In response to SunsetRunner

‎01-14-2020 04:58

Unfortunately my versa is about 18 months old, so no longer under warranty. 

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