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Versa screen not working

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‎03-09-2020 14:24 - last edited on ‎03-10-2020 08:58 by Fitbit Moderator

‎03-09-2020 14:24 - last edited on ‎03-10-2020 08:58 by Fitbit Moderator

My Fitbit kept going to workout mode, shut off, and now it’s just a blank screen. I’ve tried restarting it and charging it. What should I do?

 

 

Moderator edit: updated subject for clarity

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‎03-10-2020 09:06

‎03-10-2020 09:06

@Mmcd0003 Welcome! It's great to see you around! 

 

Sorry to hear that your Versa isn't working as it should and thank you for troubleshooting this issue. Is the Versa still syncing? If this is the case then change the clock face. I also created a ticket so our Support team can further assist you via email.

 

Let me know how it goes.

Alvaro | Community Moderator

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