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Versa screen popped off

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‎06-16-2019 07:01 - last edited on ‎10-17-2019 18:08 by

‎06-16-2019 07:01 - last edited on ‎10-17-2019 18:08 by

The screen on my versa for no apparent reason popped off. Versa does not function properly afterwards.

 

 

Moderator edit: subject for clarity

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‎06-16-2019 07:29

‎06-16-2019 07:29

@Veronica33v sorry to hear this. The warranty link my be found below and the contact Fitbit link may be found in the top right corner. 

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‎10-17-2019 08:21

‎10-17-2019 08:21

The same thing had happened to mine it's still attached by the wires but otherwise broke. It no longer works

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‎10-17-2019 18:06 - edited ‎10-17-2019 18:07

In response to Christanichols

‎10-17-2019 18:06 - edited ‎10-17-2019 18:07

Welcome to the Fitbit Community, @Christanichols.

 

Thank you for joining the thread and sharing that you've experienced the same issue with your device. Upon checking with our Support team, I was told that you have a case with them already. I know they will be glad to help you out and provide you a solution, please keep working with them. 

 

I'll be around if you need further assistance. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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