Versa screen quit working

[BSpooner]

Yesterday my screen quit working.   I looked online and  have reset multiple times.  Anyone have any ideas to get it back working?  Also only 2nd green light is working.

Moderator edit: subject updated for clarity   

[SunsetRunner]

Try installing a different clock face, preferably one from Fitbit.

[BSpooner]

That dis not work either.  It shook twice like it was changing.   

[Xoclairexo]

I'm having the same issue and have had no luck with changing the clock face 😔 

[BSpooner]

I wonder if it is a Fitbit issue all around?  I guess I will try to email them direct. 

[SunsetRunner · Accepted solution]

Contact Customer Support.

[Nins68]

Hi I had the same issue. Don't bother emailing as this can take days, phone them instead, they will go through checks with you and if there is a problem they will send a new one out. Much quicker. Hope that helps. 

[BSpooner]

Thanks.  I called them and they are sending me a new one.