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Versa screen wake isn't working

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‎04-13-2019 10:44 - last edited on ‎04-14-2019 08:17 by Moderator Alum

‎04-13-2019 10:44 - last edited on ‎04-14-2019 08:17 by Moderator Alum

My Versa stopped displaying with wrist action. I need to press the button to see it display. I posted this before as was told to turn it on and off at least 3 times. I tried it multiple times with no luck. Also told to look for "quick display" in settings. I do not have this. Any suggestions?

 

 

Moderator edit: subject for clarity

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‎04-13-2019 11:08

‎04-13-2019 11:08

Hold in the left button a few seconds.  Look for 'Screen Wake' at the top.  Tap that to toggle on or off.

If you see credit card when hold in button, then have to scroll right or left to get to 'Screen Wake' screen.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎04-14-2019 08:18 - last edited on ‎05-13-2025 09:26 by Fitbit Moderator

‎04-14-2019 08:18 - last edited on ‎05-13-2025 09:26 by Fitbit Moderator

It's great to see you around @SGUSER1 and @JohnnyRow thanks for the input.

I appreciate all the efforts in trying to fix this screen wake issue by yourself and was able to see here that our friend @JohnnyRow provided some instructions in order to fix this problem. Was this the answer you were looking for? If it was, I recommend marking the answer given as a solution. By doing this, other users with the same inquiry will be able to find a faster response.

Now if your inquiry/issue wasn’t resolved, let me know and I will be glad to help you out. 

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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