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Versa screen went blank

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‎06-27-2020 00:35 - last edited on ‎06-27-2020 08:03 by Fitbit Moderator

‎06-27-2020 00:35 - last edited on ‎06-27-2020 08:03 by Fitbit Moderator

How do I fix it?

 

 

Moderator Edit: Clarified subject

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3 REPLIES 3

‎06-27-2020 02:35

‎06-27-2020 02:35

Hi @Mbrown1804 Have you tried restarting your Versa several times? If not, give it a try. If the screen is still blank then you will need to contact Support. 

Restart your tracker  

Fitbit Support  

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎06-28-2020 07:27

In response to NellyG

‎06-28-2020 07:27

Nelly g , thk-u  for the advice  it worked , however  I lost my emojis  text replies,  and don't know how to get them back. Would you happen to know how?

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‎06-28-2020 08:05 - edited ‎06-28-2020 08:06

In response to Mbrown1804

‎06-28-2020 08:05 - edited ‎06-28-2020 08:06

That is strange. Can you set them up again in your app on your phone? (But I'm  glad you got your clock face back!)

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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