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Versa screen went blank

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‎09-23-2020 00:56 - last edited on ‎09-24-2020 10:17 by Fitbit Moderator

‎09-23-2020 00:56 - last edited on ‎09-24-2020 10:17 by Fitbit Moderator

Versa screen is blank. It has been updated, battery is full, I see little on the back if it. But nothing on the face screen. Please any solutions. Thank you 

 

Moderator Edit: Clarified subject

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‎09-24-2020 10:20 - edited ‎04-06-2024 03:54

‎09-24-2020 10:20 - edited ‎04-06-2024 03:54

Hi there @Pwright123, welcome to the Community Forums. I'm sorry to hear that your Versa's screen has gone blank. Thanks for making sure that your watch is updated and fully charged. I'll be glad to help you with this.

I've seen you got in touch with our Support Team regarding this issue and they already helped you. 😉

Please don't hesitate to let us know if there's anything else we may do for you in the near future. Have a good day! 

Maria | Community Moderator, Fitbit


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