05-28-2020
00:35
- last edited on
06-27-2020
06:08
by
JuanJoFitbit
05-28-2020
00:35
- last edited on
06-27-2020
06:08
by
JuanJoFitbit
Today after updating my tracker, my screen went blue and now I can’t see anything. I have tried to uninstall and reinstalling the app, restarting the Fitbit itself, but nothing seems to be working. Help!
Moderator edit: updated subject for clarity
06-27-2020 06:08
06-27-2020 06:08
Hi @Nicolegreenwell, it's great to see you in our Fitbit Community! Regarding the screen issue that your Fitbit Versa experienced, I appreciate the time spent trying to get this issue resolved before contacting our forums.
I was able to get in touch with our Support team and was told that they assisted you via email. Please don't hesitate to get back if more assistance is needed.
I'll also be around if any question arises.