The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.
I tried doing an update recently and was having trouble with that, so I stopped. Not long after my screen starting to glitch and turned off. I charged it and it still wouldn't turn on. I have tried restarting it several times and resetting to factory settings. It still works and is synced to my app because it vibrates when I receive calls and such but nothing on my screen. I need help!
Hi @Britbarber , during the update, did your have your Versa in the charger and connected to your PC? This is mandatory for an update to be installed correctly. Regards kuzibri
Hi, with PC I mean indeed your Computer and not a wall outlet. Try again doing the update but now with your Versa connected to your computer. When you're lucky the update starts automatically again.
Thank you, I wish I would of realized that before I tried to update it. It updated, but my screen still will not turn on. Thanks for helping with the update.
Well, after trying everything and reading other posts, I wonder if it is water logged? Before it turned off random things would pop up without me hitting any buttons. I did take a shower before it died. If it is water logged what would am I suppose to next on fixing it?
Best Answer