I have seen several other posts describing similar issues; all of which seem to have been escalated to the support team. I've only been using the Versa for about a month. I certainly expected it to last longer than this. I tried all the suggestions, resetting it, cleaning it, letting charge for 2+ hours. At 10:00 last night, the FitBit App said Versa was fully charged, but the screen still would not work. By 1:00 a.m. it was dead again (at least that's the last time it synced with the app.
This happened just past the 30-day return window (ordered through QVC) at the end of April, so I can't even send it back. It sounds like others at least got 6 months' use out of theirs, but even that is not an acceptable use time for something at this price point.
If there is a fix to this issue, please let me know or escalate my case to the support team. Thank you.
