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Versa screen won't swipe

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‎05-25-2020 15:34 - last edited on ‎06-30-2020 06:09 by Fitbit Moderator

‎05-25-2020 15:34 - last edited on ‎06-30-2020 06:09 by Fitbit Moderator

I updated my Versa today, and now am unable to select an activity to track, when I swipe left to to choose anything I just get a screen of numbers 1-9 with an arrow key which does nothing.

 

 

Moderator edit: updated subject for clarity

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‎06-30-2020 06:08

‎06-30-2020 06:08

Hi @Grainger-12, welcome to our Fitbit Community! I'd like to follow up and help you with your Fitbit Versa since the screen won't swipe to choose an activity to track.

 

Please restart your Versa as described in this help article. After this, monitor your watch and see if the screen swipes properly.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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