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Versa setup issues

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‎12-24-2019 16:53 - last edited on ‎12-25-2019 08:30 by Moderator Alum

‎12-24-2019 16:53 - last edited on ‎12-25-2019 08:30 by Moderator Alum

Hi, I have followed all instructions to set up and have synced to my phone but nothing coming up  on the watch face except the Fitbit symbol. Any ideas what to try next please?

 

 

Moderator edit: subject for clarity

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‎12-24-2019 19:51

‎12-24-2019 19:51

Is it the www.fotbit.com/setup message on the screen? 

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‎12-25-2019 08:32

‎12-25-2019 08:32

Welcome to the Community, @Moccmac and @Rich_Laue, thanks for the input.

 

I appreciate all the efforts in trying to fix this setup issue. I would like to know if you keep experiencing this? If so, I recommend taking a look at the help article: Why can't I set up my Fitbit device? and follow the steps there.

 

Let me know the outcome. 🙂

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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