Versa shows the wrong time constantly

[VyP]

I have noticed that the clock drifts and starts showing incorrect time when I am charging my Fitbit Versa. It reverts to the correct time after I sync the device with my App. Given that it is fundamentally a watch and that under multiple occasions I rely on it for the time (such as when my phone's charge has drained), it will be good to have the clock show the accurate time always.

Moderator edit: updated subject for clarity

[JuanJoFitbit]

@VyP, I'm sorry for the late response. However, let me welcome you to our Fitbit Community! Regarding the time issues that your Fitbit Versa is experience, I was able to get in touch with our Support team and was told that they assisted you via chat.

In case the issue persists, please contacted them with the reference number they provided and they'll be happy to follow up and assist you accordingly.

I'll be around if any question arises.

[Rugratmom]

I also have this problem daily.  Now I cant get the Versa to sync with my phone at all.  I have removed the app reinstalled it, reset my Versa and my phone.  Nothing is working. 

[VyP]

Thanks for reaching out! Yes they were able to assist me and one of the
things that came out of the conversation was to add this recommendation on
the feature addition page. I hope this feedback is helpful to the dev team.
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Vyshnnavi Parthasarathy