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Versa steps while sleeping

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‎08-20-2018 01:06 - last edited on ‎08-22-2018 08:14 by Moderator Alum

‎08-20-2018 01:06 - last edited on ‎08-22-2018 08:14 by Moderator Alum

Good morning, this is day 3 with my new Versa and I have woken up this morning to over 15k steps yet I've been asleep! I've never had this happen before with any other Fitbit I've owned. Confused on how to resolve this?

 

 

Moderator edit: subject for clarity

Best Answer
2 REPLIES 2

‎08-20-2018 09:45

‎08-20-2018 09:45

Is the Fitbit near a vibration source like a fan, dehumidifier, or even a computer CPU? It can see the vibration as steps and add false steps.


You can enter a driving record to get rid of them

https://help.fitbit.com/articles/en_US/Help_article/Can-I-delete-data

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer

‎08-22-2018 08:16

‎08-22-2018 08:16

It's great to see you here @sarah31 and @WendyB thanks for stopping by.

 

Were you wearing your Versa while sleeping or did you leave it in a night table? If you weren't wearing it, as recommended by our friend, if the Versa was near a vibration source, it might have taken those vibrations as steps.

 

Hope to hear from you soon. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer