Versa stop working

[Mandeep3021]

Hi my watch is only one month old but it suddenly stopped working. Last night I charged it to 100% but after few hours battery died again. Now I charged it again in hope it will turn back on but no luck. Watch get warmer after charge but screen didn't come back. I tried all troubleshooting instructions but still no progress. I have no idea what to do, this is my second versa watch and I am facing the same issue again, not happy with this product😔😔 

[Rich_Laue]

The key to your post is that e watch got warmer. 

Have you tried a restart or a complete shutdown? 

If this fails it will require contacting Fitbit. 

[Mandeep3021]

I tried to restart or shutdown the watch by pressing all 3 switches, nothing happened. What is the best way to contact fitbit? Please send me the link if possible.

Thank you

[Rich_Laue]

Tap in the top right of any page where your photo would be. A link to contact will be in the slide out menu. The contact info may also may be found through the help link below or through the app. 

Https://contact.fitbit.com