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Versa stopped receiving notifications

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‎07-21-2020 14:34 - last edited on ‎07-28-2020 05:30 by Fitbit Moderator

‎07-21-2020 14:34 - last edited on ‎07-28-2020 05:30 by Fitbit Moderator

My versa has stopped getting notification- although occasionally they appear and then vanish. Any idea? I have checked all settings, deleted and re done the APP. nothing is working. Really fed up with the watch now! Not Versa 2

Constantly  getting the nothing new here message. Last chance salon for this watch- Apple next stop!

 

 

Moderator edit: updated subject for clarity

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‎07-28-2020 05:29

‎07-28-2020 05:29

Hi @rubbishwatch1, welcome to our Fitbit Community! I'm sorry to hear that your Versa 2 stopped getting notifications from your phone. I totally understand how you feel about this and I appreciate the time spent trying to get this issue resolved before contacting our forums.

 

Please try the troubleshooting steps that are listed in this help article. This article contains steps that you already tried but you can skip them and proceed with the rest. Finally, monitor your watch for the next 24 hours and see if the issue gets fixed.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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