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Versa stopped receiving text notifications

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‎11-17-2019 18:43 - last edited on ‎11-18-2019 06:25 by Fitbit Moderator

‎11-17-2019 18:43 - last edited on ‎11-18-2019 06:25 by Fitbit Moderator

So I updated my phone and I’ve read that some things weren’t working with the new update.. is this still the case? I get phone calls but not text messages.

 

 

Moderator edit: updated subject for clarity

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‎11-17-2019 21:54

‎11-17-2019 21:54

Sorry @cmcahill33. without knowing anything about your phone, it is hard to say. 

Have you done a search of your phone model? 

Best Answer

‎11-18-2019 06:24

In response to Rich_Laue

‎11-18-2019 06:24

@cmcahill33, welcome to our Fitbit Community! I'm happy to assist you with your Fitbit Versa since it stopped receiving text notifications.

 

As @Rich_Laue, mentioned, please let us know what is the brand and model of your Fitbit Versa. In the meantime, please try the troubleshooting steps that are listed in this help article. After this, monitor the notifications feature and see if the issue gets fixed.

 

Looking forward to your response.

JuanJo | Community Moderator

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