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Versa stopped receiving text notifications

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‎02-10-2020 01:38 - last edited on ‎02-11-2020 06:48 by Fitbit Moderator

‎02-10-2020 01:38 - last edited on ‎02-11-2020 06:48 by Fitbit Moderator

Can anyone help me 

My fitbit has stopped sending my texts through to my Versa 2 i have factory restarted it a few times now but no luck 

My phone is Android 

 

Thanks 

 

 

Moderator edit: updated subject for clarity

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‎02-11-2020 06:48

‎02-11-2020 06:48

@LB1991, welcome to our Fitbit Community! I'm happy to assist you with your Fitbit Versa since it stopped receiving text notifications. By the way, thank you for troubleshooting this issue before contacting our forums.

 

I'd like to know what is the brand and model of your Android phone.

 

In the meantime, try the troubleshooting steps that are listed in this help article. This article contains steps that you already tried but you can skip them and proceed with the rest.

 

Keep me posted on the outcome! 😀

JuanJo | Community Moderator

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