04-02-2019
10:08
- last edited on
04-03-2019
09:33
by
JuanJoFitbit
04-02-2019
10:08
- last edited on
04-03-2019
09:33
by
JuanJoFitbit
My versa is now only showing dashes on all of stats like calories burned, steps and heart rate.
The clock is still working and the date. also I can still swipe to different screens.
I have tried restarting it and re sync it.
Moderator edit: format
04-02-2019 10:19
04-02-2019 10:19
Hi, if you're using a third party clock face, installe one developed by Fitbit itself and restart your Versa. Some third party clock faces either get outdated or are removed from the gallery.
04-03-2019 09:32
04-03-2019 09:32
@soldier87 Welcome to our Fitbit Community! I'm sorry to hear that your Versa got unresponsive even though you've restarted it before contacting our forums.
I would like to follow up and would like to know if the issue persists or if it got resolved after following the advice that shared my friend @SunsetRunner.
If you found his post helpful, please accept it as a solution.
Looking forward to your response!