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Versa stopped syncing

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‎09-25-2020 03:20 - last edited on ‎05-20-2021 10:50 by Moderator Alum

‎09-25-2020 03:20 - last edited on ‎05-20-2021 10:50 by Moderator Alum

My Versa has stopped syncing with the app 3 days ago...ive unistalled app etc still not syncing 

Watch was new in July been fine up until 3 days ago?

 

 

 


Moderator edit: format

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5 REPLIES 5

‎09-25-2020 05:30

‎09-25-2020 05:30

My  Versa 2 will not sync either! Notifications are also not consistently showing. 

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‎09-25-2020 05:42

In response to D1015

‎09-25-2020 05:42

Yep...my notification have stopped as well since it stopped syncing! Its so annoying...hopefully someone from Fitbit will respond 🙏 🙂 

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‎09-25-2020 07:04

‎09-25-2020 07:04

My Versa 2 i bought in july and it quit connecting to my blue tooth and it wont sync either . I have factory reset my phone twice and deleted and redownloaded the app 4 times 2 of those times on 2 other devices its just not working still waiting on reply from fitbit has anyone been avle to come up with a resolution?

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‎09-25-2020 07:20

‎09-25-2020 07:20

Ok so after reading some other posts ans i had some coffee and i am calm and collected i got it to work .

I deleted the app again and reloaded it. I logged into app then i turned the versa 2 watch off press the button for 10 seconds and it will restart. When the watch restarted it auto connected to my phone and app. 

And so far it is still in sync and i just downloadef the new clock face offered by fitbit. Everything is working. 

I hope it works for you .

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‎09-25-2020 07:25

In response to Marthapittman72

‎09-25-2020 07:25

Thank you! I will definitely try it after I have a CHOCOLATE donut to calm
me down🤣--
*Sue Kelly*
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