Versa stopped working

[Supremestaries]

Hi my versa has died this morning and i have tried to reset but nothing is happening. Is there anything else i can do?

Moderator edit: subject for clarity

[SunsetRunner]

Hi @Supremestaries , yes there is: call Customer Support and tell them wat you already did to solve the problem. Regards kuzibri

[GrubbyDuck]

Hi @Supremestaries 

Have you reached out and sought advice from support? To do so please follow this link: https://help.fitbit.com/?l=en_US&cu=1&fs=ContactUs  I have too flagged your post for the attention of the moderator team asking them to come & assist you further too.

[LiliyaFitbit · Accepted solution]

Welcome to the Fitbit Community, @Supremestaries. It's nice to see you around, @GrubbyDuck @SunsetRunner. 

@Supremestaries I appreciate your participation in the Forums and sharing that your Fitbit Versa stopped working. Thank you for your troubleshooting efforts. Since the issue persists, I've sent your case to our Support team so they can investigate further and provide a solution. You will receive an email from them soon.

@SunsetRunner @GrubbyDuck thank you for your helpful tips!

If you have any questions, feel free to let me know.

[Supremestaries]

Hi, 

Thank you for your help. It is now working

[LiliyaFitbit]

Hi @Supremestaries, thank you for your reply. 

I am glad to hear your watch is working now. Thank you for the update, I appreciate your time and efforts. 

In case you have some spare time, I would like to invite you to visit our Discussions board where you will find great tips and encouragement from other members.

Keep on visiting the forums!