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Versa stopped working

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‎08-29-2019 02:17 - last edited on ‎08-30-2019 13:38 by Fitbit Moderator

‎08-29-2019 02:17 - last edited on ‎08-30-2019 13:38 by Fitbit Moderator

Versa hasn`t been working properly since last month. Today it`s not even starting. Tried deleting versa through my mobile app and reinstalling it but all in vain. It`s not even getting detected by the phone`s bluetooth. I have tweeted you tried calling you even messaging you. No response has been given from your side and I`m losing my patience. Kindly resolve my issue as soon as possible

 

 

Moderator edit: updated subject for clarity

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‎08-30-2019 13:41 - edited ‎03-05-2024 03:29

‎08-30-2019 13:41 - edited ‎03-05-2024 03:29

@Deepak_dayal Welcome to the Community Forums. I totally understand how you feel. Thanks so much for troubleshooting your Versa prior to contacting us. 

I've confirmed that our Social Media Team has created the support case on your behalf. Someone will be in touch with your shortly. 

Let me know if there's anything else I may do to assist you in the meantime. 

Maria | Community Moderator, Fitbit


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