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Versa stopped working

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‎05-13-2020 09:30

‎05-13-2020 09:30

My versa stopped working and it's less than a year old

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‎05-14-2020 19:19 - edited ‎05-14-2020 19:20

‎05-14-2020 19:19 - edited ‎05-14-2020 19:20

Hi @jb262004, it's nice to see you again in our Community Forums. 

 

I am sorry to hear your Fitbit Versa stopped working. Thanks for trying to resolve this, I appreciate the additional details and I am here to help. Upon checking with our Support team, I was told that you have already contacted them. I know they will be glad to help you out and provide a solution. I recommend to continue working with them since they have already all the details and special tools to continue assisting you.

 

Let me know if you have any questions.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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