05-13-2020 09:01 - last edited on 05-14-2020 19:38 by LiliyaFitbit
05-13-2020 09:01 - last edited on 05-14-2020 19:38 by LiliyaFitbit
My Fitbit Versa refuses to charge and remains at 0%. Tried restarting multiple times. It is less than a year old.
Moderator edit: subject for clarity
05-14-2020 19:37
05-14-2020 19:37
Welcome to the Fitbit Community, @Mish16.
I appreciate your participation in the Forums and sharing the difficulty you're experiencing with charging your Fitbit Versa. Thank you for your efforts to resolve this, I am glad to help you. I recommend following our complete troubleshooting steps from this help article: Why isn't my Fitbit device's battery charging?
Keep me posted on the outcome.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.