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Versa won’t charge

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‎05-13-2020 09:01 - last edited on ‎05-14-2020 19:38 by

‎05-13-2020 09:01 - last edited on ‎05-14-2020 19:38 by

My Fitbit Versa refuses to charge and remains at 0%. Tried restarting multiple times. It is less than a year old. 

 

 

Moderator edit: subject for clarity

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‎05-14-2020 19:37

‎05-14-2020 19:37

Welcome to the Fitbit Community, @Mish16.

 

I appreciate your participation in the Forums and sharing the difficulty you're experiencing with charging your Fitbit Versa. Thank you for your efforts to resolve this, I am glad to help you. I recommend following our complete troubleshooting steps from this help article: Why isn't my Fitbit device's battery charging?

 

Keep me posted on the outcome. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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