help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa stopped working

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-29-2020 22:12 - last edited on ‎10-30-2020 07:26 by Fitbit Moderator

‎10-29-2020 22:12 - last edited on ‎10-30-2020 07:26 by Fitbit Moderator

Has anyone else had a lot of trouble with their Versa? I purchased my first Versa in January 2019, unfortunately had to have it replaced late last year. Now that watch has just died. I’m really disappointed for the price of the watch... 

 

 

Moderator Edit: Clarified subject

Best Answer
Labels:
0 Votes
1 REPLY 1

‎10-30-2020 07:30 - edited ‎10-10-2023 05:07

‎10-30-2020 07:30 - edited ‎10-10-2023 05:07

Hi there @Yama7, welcome on board. I'm sorry to hear that your Versa has stopped working, I understand where your concern is coming from and why you're feeling disappointed. Thanks for the details shared in your post, I'll be glad to help you.

I've seen you got in touch with our Support Team after posting here regarding this issue. If you have any questions about the resolution of your case, feel free to contact them back or you can also check our warranty policies here for a further explanation of the information you were provided.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes