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Versa stops tracking exercise mid session

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‎04-20-2019 23:40

‎04-20-2019 23:40

Recenty purchased Versa, but I am finding it frustrating as it stops tracking exercise session without warning. Completed a 45min high intensity class. Watch stopped after 10 mins and only registered 140 calorie burn for the entire class! Is there any way to lock the buttons once you have started a session so it can't accidently be turned off?

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‎04-21-2019 20:19

‎04-21-2019 20:19

Welcome on board @Quantaq it's nice to see a new member around! I am sorry for the late response. 

 

Sorry to hear a part of your workout wasn't tracked. Thank you for sharing the details and your suggestion to lock the buttons during workout. You can learn more about how Fitbit decides what suggestions get released in our FAQs and feel free to visit our feature suggestions board to share your ideas.

 

You can manually log or edit your activity to get an accurate calorie count.

 

If you have any questions, feel free to let me know. Happy stepping!

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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