05-28-2020 05:26
05-28-2020 05:26
My fitbit Versa is stuck on a reboot-type loop. It goes from a black screen to the logo and then black again and just keeps repeating. I have attempted to do resets multiple times. I have also put it on its charger, but nothing is breaking the cycle.
08-11-2020 05:09
08-11-2020 05:09
Hi @Jarohginger, welcome to our Fitbit Community! I'd like to follow up and help you with your Fitbit Versa since it gets stuck on the Fitbit logo and them it turns off. By the way, thank you for troubleshooting this issue before contacting our forums.
Please try a factory reset. To do so on your device, follow the steps below:
After this, make sure that your Versa is fully charged and see if the issue gets fixed.
Keep me posted on the outcome.