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Versa stuck on start up screen

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‎06-04-2020 08:37

‎06-04-2020 08:37

I woke this morning to my fit bit buzzing at me and it was on the start up screen with the blue diamond.  I have tried to reset it several times and it just stays on that screen.

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‎06-15-2020 07:47

‎06-15-2020 07:47

Hi @ddot77, welcome to our Fitbit Community! Regarding the screen issue that your Fitbit Versa has experienced, I appreciate the time spent trying to get this issue resolved before contacting our forums.

 

I was able to get in touch with our Support team and was told that they assisted you via phone. I'm glad to hear that a solution was provided.

 

Please don't hesitate to get back if more assistance is needed.

 

I'll also be around if any question arises.

JuanJo | Community Moderator

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