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Versa stuck with Logo screen

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‎02-25-2021 06:21

‎02-25-2021 06:21

I have my Versa since January 2019, and take good care of it.

Last couple of weeks it started behaving strange. Some times it would switch to fitbit logo on its own and get stuck there. Trying to reset it does not work. I usually put it on a charger and leave there. Eventually, it reverts back to clock face. This may happen when it is 98% charged. 

Also when exercising it may get stuck either in some notification or zone minutes vibration, and it vibrates endlessly. 

I did a factory reset, but it did not help.

This morning it was suppose to track my yoga exercise. Some time during the exercise it turned to logo screen, and then after 5 min to clock screen. It did not track the exercise at all, even though it was set to do so.

Please help.

Thank you

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‎02-25-2021 18:23

‎02-25-2021 18:23

I've been having the same issues since the 16th of February, when it stopped tracking my sleep and randomly vibrating and shutting down, only seeing the large Fitbit symbol and then to black.....can't even see the clock anymore....this is so frustrating and irritating 😑😒🙄

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