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Versa suddenly stopped syncing

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‎05-01-2018 13:04 - last edited on ‎12-10-2021 17:39 by Moderator Alum

‎05-01-2018 13:04 - last edited on ‎12-10-2021 17:39 by Moderator Alum

I have been having problems with my Versa after the sync fix. it started on 4/27 it suddenly stopped syncing and gave me sync errors. I restarted the versa and my android phone and that fixed the issue until today I am continuing to have sync errors and ive tried restarting and shutting down my versa, restarted my phone and reinstalled the Fitbit app with no luck getting it to sync. What is going on?

 

EDIT: now all of the sudden it started syncing again. is there a patch going to be coming out to help stabilize the sync issues?

 


Moderator edit: subject updated for clarity

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21 REPLIES 21

‎01-06-2020 19:43

‎01-06-2020 19:43

Just got a Versa 2 for Christmas. Same issue, won't sync. Bluetooth issues. App always says cannot find device. We shouldn't have to reset stuff everyday for our $150 devices to work. Any fix yet, it is now already 2020.

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‎02-25-2020 12:43

In response to LadyChris

‎02-25-2020 12:43

i have a **ahem**bit lite & its been a pain from the start a month old now will not pair bluetooth, if they dont sort it it will be the last **ahem**bit we buy

 

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